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Are we looking at fraud transactions correctly? Most of us think of fraud as a one transaction event. Victim gets a call/text/email, get flustered, sends money to crooks and then later reports it. But many times, even most, victims really send money to the scammers several times before they end up reporting it. If I’m right, this matters for several reasons. First, of course, if the crooks are likely to return this is an opportunity for law enforcement to step in, especially if the scammer appears in person to collect funds. And it reminds us when we receive complaints that the matter is not necessarily at an end and that victims need to be warned of that.
- Provide clear, specific and actionable alerts, avoiding vague or repetitive messages
- Use non-judgmental language to help victims feel supported
Justice Department to strip US citizenship from those committing fraud


